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Business As Unusual

Since the lock-down started, we have been working hard to ensure that our life-changing mobility and rehabilitation products are still available to those who need them most. We are now in a position to return….

11 June 2020 Read more

Guides

Collecting evidence for a complaint about disability travel problems

9 October 2018

In 3 previous blog items we have looked at the potential problems disabled people face when travelling by train, bus or taxi. In this article we are going to look collecting evidence to enable you….

News

Anger at rail company over advice on how to deal with disabled passengers

7 June 2018

There has been widespread anger at train operator Govia Thameslink Railway (GTR). GTR, who operate the Southern, Thameslink, Gatwick Express and Great Northern franchises, has issued what many are calling ‘grossly insulting’ guidance to their….

News

Make sure you get the right help you need at the airport

23 April 2018

Airport assistance codes Have you ever wondered why your specific travel needs at airports can sometimes be misinterpreted and you can be offered completely inappropriate assistance? The experience varies from airport to airport, with Heathrow….